Frequently Asked Questions

A. Standard rental is 6 hours. You will be allowed to extend your hours and the system will automatically calculate the price for the extra time.

A. A 25% deposit is required. Full payment must be paid by delivery time. There is a 20% cancelation fee for any payment made.

A. We accept Cash or Credit. Checks are only excepted from Churches, Schools and Corporations. Sorry we no longer except personal checks.

A. We start our deliveries as early as 7am and we are normally done by 12pm (Sat and Sun). Although deliveries may be a little later, we will ALWAYS deliver before your party starts. We set a schedule and route on Friday.

A. You will only need to rent a generator if your event is at a location like a park or other location without a power source.

A. There is NO cancelation fee due to weather. You will be given a rain check so your deposit can be used for your next event. However, if you decide you want to take a chance on a cloudy day, FULL payment will be due if it does rain. If you would like a refund, there is a 20% fee to cover the credit card processing fee.

If you have any other questions, please feel free to call us any time at: (940) 350-5447